Goods Return Policy

We DO NOT refund nor replace with new products for conditions below,

  • Non-defected products
  • Exchanging products as long as they are in accordance with your order
  • Used products, or not in its original condition, is physically damaged, or with missing parts
  • Due to the reason of the discrepancy between the real product and images shown on the website

     If happened with defected items received, please do below,

    • Email to info@funnypaper.com.hk within 7 calendar days after the date of receiving the item(s), to explain with supporting photos showing all the damages discovered. We will reply within 5 business days.
    • Return the original receipt and the unused item(s) in its original package to our showroom. The customer shall be fully responsible for any return shipping and customs fees incurred. 
    • The exchange for new item(s) normally takes about 30 business days, depends on the product availability.

     

    All return orders are restricted to the following conditions:

    • Returned items can only be exchanged with items of the same colour and product model in accordance with the original order.
    • Deviation of colour is not a valid reason for the guarantee return. 
    • All delivery and shipment fees are non-refundable.

    Funny Workshop does not carry any warranty or guarantee on any of its products after the 7 day return and exchange period whether the fault of the customer or the manufacturer.